Getting Started
How to use the Imperial Knowledge Base
Welcome to the Imperial Knowledge Base
What is this?
This is Imperial Knowledge Base — our central wiki for all processes, documentation, SOPs, and guides. Think of it like Confluence, but self-hosted and integrated with Mattermost.
How to Log In
- Go to wiki.imperialnetworkph.com
- Click Login with Mattermost
- If you are already logged into Mattermost, you will be logged in automatically
- If not, enter your Mattermost credentials
Your Mattermost account IS your wiki account. No separate registration needed.
Key Concepts
| Concept | Description | Example |
|---|---|---|
| Shelves | Top-level categories that group related books | "NOC Operations", "Network Infrastructure" |
| Books | A collection of pages about one topic | "BGP Configuration", "Shift Handoff Procedures" |
| Chapters | Optional sub-sections within a book | "Border Routers", "Route Reflectors" |
| Pages | Individual documents with content | "How to restart BGP session on VM2-INI" |
How to Create a Page
You can also use Markdown if you prefer - switch the editor in your profile settings.
Tips
- Search - use the search bar at the top to find anything across all books and pages
- Attachments - you can attach files (PDFs, images, configs) to any page
- Revisions - every edit is tracked. You can view and restore previous versions
- Tags - add tags to pages for easier filtering (e.g., "mikrotik", "billing", "sop")
- Favorites - star pages you use often for quick access
What Should Go Here?
- SOPs (Standard Operating Procedures) for every team
- Troubleshooting guides (network, billing, field)
- Server and router configurations
- Onboarding guides for new team members
- Meeting notes and decisions
- Anything the team needs to reference more than once
Need Help?
Ask in #town-square on Mattermost, or message @rodelo or @japs directly.