Getting Started
How to use the Imperial Knowledge Base

Welcome to the Imperial Knowledge Base
What is this? 
 This is Imperial Knowledge Base — our central wiki for all processes, documentation, SOPs, and guides. Think of it like Confluence, but self-hosted and integrated with Mattermost. 
 How to Log In 
 
 Go to wiki.imperialnetworkph.com 
 Click Login with Mattermost 
 If you are already logged into Mattermost, you will be logged in automatically 
 If not, enter your Mattermost credentials 
 
 Your Mattermost account IS your wiki account. No separate registration needed. 
 Key Concepts 
 
 
 
 Concept 
 Description 
 Example 
 
 
 
 
 Shelves 
 Top-level categories that group related books 
 "NOC Operations", "Network Infrastructure" 
 
 
 Books 
 A collection of pages about one topic 
 "BGP Configuration", "Shift Handoff Procedures" 
 
 
 Chapters 
 Optional sub-sections within a book 
 "Border Routers", "Route Reflectors" 
 
 
 Pages 
 Individual documents with content 
 "How to restart BGP session on VM2-INI" 
 
 
 
 How to Create a Page 
 
 Navigate to the book where you want to add content 
 Click the New Page button (top right) 
 Give it a title 
 Write your content using the editor (works like Google Docs / Word) 
 Click Save Page 
 
 You can also use Markdown if you prefer - switch the editor in your profile settings. 
 Tips 
 
 Search - use the search bar at the top to find anything across all books and pages 
 Attachments - you can attach files (PDFs, images, configs) to any page 
 Revisions - every edit is tracked. You can view and restore previous versions 
 Tags - add tags to pages for easier filtering (e.g., "mikrotik", "billing", "sop") 
 Favorites - star pages you use often for quick access 
 
 What Should Go Here? 
 
 SOPs (Standard Operating Procedures) for every team 
 Troubleshooting guides (network, billing, field) 
 Server and router configurations 
 Onboarding guides for new team members 
 Meeting notes and decisions 
 Anything the team needs to reference more than once 
 
 Need Help? 
 Ask in #town-square  on Mattermost, or message @rodelo or @japs directly.