Documents for New Customers
This book contains the standard documents used for new customer onboarding and processing. It includes customer-facing forms, agreements, and supporting company documents needed for both residential and enterprise services.
The purpose of this book is to help teams quickly identify:
- what document is needed,
- when it should be used,
- and where to get the latest version.
Instructions and procedures for using each document are provided inside their respective pages.
Enterprise Documents
This chapter contains the standard documents used for enterprise and business customer applicatio...
MSA - SLA - SOF
Attachments: 20260506 IMPERIAL NETWORK MSA - SLA - SOF (Updated).docx 20260506 IMPERIAL NETWORK S...
Updating the SOF
Guide to updating the SOF: Please make sure that all information in the SOF is accurate before se...
Customer Accreditation Documents
RAW List (for revamp) Business Permit BIR SEC Registration Authorized Signatory Valid ID (with s...